Unable to remove request for Greenhopper unlimited

I am in my product dashboard and I wanted to add 'Greenhopper' to my 'OnDemand' account. (at this url https://my.atlassian.com/product)

At first I accidentally requested a licence key for the self hosted version. I can now not remove this the MyAtlassian Licenses page.

Can some one remove this for me. Thanks Simon.

By the way I did manage to successfully add in to my OnDemand account instead.

1 answer

Hi,

Having extra-unuseful licenses on my.atlassian.com is not actually a problem. You only need to confirm none of them is marked as 'renew automatically' or something like that. BUT, if it's annoying you (and it must be), you should send an email to sales@atlassian.com and ask them to delete it for you.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

663 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot