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Unable to login to JIRA

Futurematrix
Futurematrix December 17, 2019

Unable to login to JIRA software, self-hosted and unable to receive the email to change the password, please help.

My email is nabeel@rosetta.com.pk please send an alternate way or link to change the password

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Jakub Sławiński
Jakub Sławiński
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December 17, 2019

@Futurematrixif you are an admin, please use that guide:

 

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

 

If you are a user, please ask your admin to change/reset your password.

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Futurematrix
Futurematrix December 18, 2019

Actually I am the administrator and unfortunately I am unable to get login. I have tried all the possible passwords but remains unsuccessful. Could you please help

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Futurematrix
Futurematrix December 20, 2019

Thanks Jakub, I've done at my own

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