Unable to login on Android to Jira Cloud by Atlassian

p.bracha December 10, 2020

I can not log in to the Jira Cloud app in work profile on my cell phone. I installed it to my personal profile and it works but I am not able to log in there. On the work profile I turn it on and no matter if I choose log in or sign up it doesn't work [white screen].  Direct log in from the email does the same thing. 

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Carlos Khatchikian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2020

@p.bracha

Hi from the Jira Mobile team! We are shipping more integrations for MDMs really soon, but it should work with MDM + work profiles of Android.

I would suggest you raise a support ticket because we need to investigate what is happening here.

This is not a question that can easily be addressed from a community post.

https://support.atlassian.com

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