Unable to login jira through python script getting Error:401

[Swathi Pathuri]

getting this error :

WARNING:root:Got recoverable error from GET https://jira.silabs.com/rest/api/2/serverInfo, will retry [1/3] in 1.833719650596921s. Err: 401

[Nic Brough -Adaptavist-]

The error means the account you are using does not have the right to see the results of the call.  It might be that they're not authenticated, or it might be the internal permissions (I have a feeling serverinfo requires admin access to see)

[Swathi Pathuri]

Am able to login to https://siliconlabs.atlassian.net/    

But getting the above error for https://jira.silabs.com/   with same credentials with python script.

But with same credentials am able to login manually through browser.

Can you please suggest me how i can resolve this issue.

[Nic Brough -Adaptavist-]

Those are two different systems so "same credentials" is irrelevant.

You'll need to check that the account on silabs has the right permission to log in and look at the server info.

[Swathi Pathuri]

How can i generate token ID for https://jira.silabs.com/   

[Swathi Pathuri]

Manually am able to login with my credentials .But through python rest API s am unable to login.

[Swathi Pathuri]

Can i use python jira rest API s for logging into https://jira.silabs.com/

[Nic Brough -Adaptavist-]

Yes, you can, the same way you use all the other REST APIs, and you get the token in the same way you do for the others.