Unable to get data in google sheets. "hamburger menu" is blank.

Joseph Dador December 7, 2020

Hamburger menu is blank i cannot import Jira issues to my spreadsheet  Get data from Jira is not available

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2020

Hello Joseph,

Welcome to Atlassian Community!

Testing on my local site, the Jira Cloud for Sheets worked normally. 

Have you tested using another browser?

If you go to Add-ons > Manage add-ons, does it show any error?

Have you tried to uninstall and install the add-on again?

Also, please, open the developer tools on your browser and check if it shows any other error on the console tab when you open the add-on.

Regards,
Angélica

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