Unable to enable JIRA Agile 6.3.3 after update.


I updated the JIRA Agile plugin to 6.3.3. After update, the plugin automatically disabled itself. When I try to enable the plugin, I received a message "The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation".


2 answers

1 accepted

0 votes

Refresh the "Manage Addons" page and see if it is succesfully updated or not. The operation might have completed in the backend.

If it's not completed, what is next action?

Hi Jae,

If it's not completed, simply try to install the plugin again.

Best regards,


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

662 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot