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Unable to enable JIRA Agile 6.3.3 after update.

Pei
Pei October 16, 2013

Hello,

I updated the JIRA Agile plugin to 6.3.3. After update, the plugin automatically disabled itself. When I try to enable the plugin, I received a message "The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation".

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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October 16, 2013

Refresh the "Manage Addons" page and see if it is succesfully updated or not. The operation might have completed in the backend.

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Jae Cho
Jae Cho October 27, 2013

If it's not completed, what is next action?

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Peter Van de Voorde
Peter Van de Voorde
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October 27, 2013

Hi Jae,

If it's not completed, simply try to install the plugin again.

Best regards,

Peter

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