Unable to enable JIRA Agile 6.3.3 after update.

Hello,

I updated the JIRA Agile plugin to 6.3.3. After update, the plugin automatically disabled itself. When I try to enable the plugin, I received a message "The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation".

Help?

2 answers

1 accepted

0 votes
Answer accepted

Refresh the "Manage Addons" page and see if it is succesfully updated or not. The operation might have completed in the backend.

If it's not completed, what is next action?

Hi Jae,

If it's not completed, simply try to install the plugin again.

Best regards,

Peter

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

568 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you