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Unable to delete unused screens in Jira Server


Jira Server - 8.21.1 (Docker Container)
PostgreSQL 12.5 (Docker Container)

Logged on as Jira ADMIN

The "delete" option is not available next to an unused screen.
I can create a brand new screen (not connected to anything) and the delete option still does not show up.

Thanks for any tips

2 answers

1 accepted

0 votes
Answer accepted

Submitted a task with support.  It turns out when I imported a workflow in xml format it had a screen number that didn't exist.  After deleting the workflow I was able to delete screens.

0 votes

That release of Jira onlly shows you a delete button when the screen is not used in any screen schemes or workflows, even inactive ones.  Have you removed it from everywhere?

Yes, even a brand new screen that I created as a test does not have the delete button.

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