Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to create a new JIRA ticket

I have used JIRA for months, but today I am unable to create any new tickets.  Only that functionality does not work.

2 answers

0 votes
CJ Wilson I'm New Here Nov 24, 2020

I'm having the same problem. This looks like a partial outage.

Thanks for confirming. It must be select users as coworkers can still create.  I didn't see anything on their status pages though.

0 votes
Daniel Ebers Community Leader Nov 24, 2020

Hi bcriswell,

is there any specific error message you are presented with when trying?

Have you also checked with a different browser (Firefox / Chrome)?
Did a fresh login (after previous logout) change a thing?
Are you using new view in classic project? There has been reports lately that switching back to old view fixed some issues for the time being. Please kindly confirm if you are using a next gen project or a classic project.


Thanks Daniel.  It is now working.  There was no error on the screen but in the developer logs there were many errors and it failed to work on multiple types of browsers as well as a fresh login.  JIRA.jpg

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

176 views 1 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you