Unable to create a new Issue

Hi,

I am unable to create an issue or even change the status of the issue. I keep getting the message as seen in the below screenshot.

Please help.

Screen Shot 2017-09-12 at 1.05.48 pm.png

1 answer

0 vote
Warren Levy Community Champion Sep 12, 2017

I don't know what could be wrong here, but I've got some additional questions which may help others answer it :

  • Are you the only person who is unable to create?
  • Have you contacted your Admin about this? What have they said?
  • Have you tried a different type (not New Feature) and put in only mandatory fields?

Also, what are the other fields on the screen?

Hi Warren,

The issue seems to be only with my user profile. and I have the admin rights. see below screenshot -

Screen Shot 2017-09-13 at 10.12.53 am.png

Screen Shot 2017-09-13 at 10.12.53 am.png

I have tried all Issue types. I get the same error. no matter what I try to create.

What does the log say the problem is, and what are the other fields on the create screen?

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