Unable to change board ownership

[J. Caldwell]

I keep getting "No Matches" when trying to transfer ownership of a Greenhopper board from me to another user. Greenhopper 6.2.1. Yes I'm an admin, yes the user exists because I transferred filter ownership to him and he signed in a short time ago. He's Project Lead and he has permissions in the project....what am I missing?

[Daniel Blanken · Accepted solution]

Hi all,

signed up to the boards to post this reply, so I hope it helps :)

We've had the same issue today. I am in the same situation as J. Caldwell, that is I am JIRA admin and couldn't change board ownership. However, after I added myself to the group 'jira-developers' I was suddenly able to do it.

So, you might want to check whether you belong to this group and, if not, add yourself.

Greetings from Hamburg, Germany,

Daniel

[J. Caldwell]

HA! That was it. Danke schön Daniel.

Further review of the Global Permissions showed that the defaut Global settings only had the Developer group as being having the "Browse Users" permissions, so because the user wasn't in there, I couldn't get them in.

I've changed that to the main Jira User's group, now everyone can be selected.

J

[J. Caldwell]

Daniel,

I'm going to try your suggestion and see...

J

[cgauterio]

Hi J. Caldwell,

Does your user have the Browse Users global permission? Without this permission, you are not able to view any users.

I hope this helps!

Cheers,

Clarissa.

[J. Caldwell]

Yep....it's me and I'm god in Jira. :)

[AhmadDanial]

Hey there, J. Caldwell.

Can you try to type the name of the user to see if he appears on the generated dropdown for the Owner field in the GreenHopper configuration page? By default, when you click the dropdown, it will show the No Matches option.

Warm regards,

Danial

[J. Caldwell]

Tried. Also tried copying the user ID in there, etc. No luck.

[AhmadDanial]

Hey there again, J. Caldwell.

This is indeed strange. Does it occur with other board(s) or other user(s) too? Can you check if he belongs to the JIRA Administrator (https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions) permission?

Warm regards,

Danial

[J. Caldwell]

It's me trying (Jira God) trying to transfer it to another non-god jira user.