I keep getting "No Matches" when trying to transfer ownership of a Greenhopper board from me to another user. Greenhopper 6.2.1. Yes I'm an admin, yes the user exists because I transferred filter ownership to him and he signed in a short time ago. He's Project Lead and he has permissions in the project....what am I missing?
signed up to the boards to post this reply, so I hope it helps :)
We've had the same issue today. I am in the same situation as J. Caldwell, that is I am JIRA admin and couldn't change board ownership. However, after I added myself to the group 'jira-developers' I was suddenly able to do it.
So, you might want to check whether you belong to this group and, if not, add yourself.
Greetings from Hamburg, Germany,
Hey there, J. Caldwell.
Can you try to type the name of the user to see if he appears on the generated dropdown for the Owner field in the GreenHopper configuration page? By default, when you click the dropdown, it will show the No Matches option.
Hey there again, J. Caldwell.
This is indeed strange. Does it occur with other board(s) or other user(s) too? Can you check if he belongs to the JIRA Administrator (https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions) permission?
HA! That was it. Danke schön Daniel.
Further review of the Global Permissions showed that the defaut Global settings only had the Developer group as being having the "Browse Users" permissions, so because the user wasn't in there, I couldn't get them in.
I've changed that to the main Jira User's group, now everyone can be selected.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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