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Unable to add a transition by editing a workflow in a company managed project

Hi there,

 

I'm unable to add a transition by editing a workflow in a company managed project. It is throwing a validation error as; 

You cannot perform this operation on a draft workflow. More Information.
I'd clicked on edit button and I'm able to add conditions / validations to an existing transition within a w/f but unable to add a new one. 

1 answer

Welcome to the Atlassian Community.

 

You can copy the active workflow, edit the new inactive workflow. And then assign the new workflow to exist issue types.

 

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Limitations when editing an active workflow

Please note that the following limitations apply when editing an active workflow (i.e. a draft workflow):

It is not possible to edit the workflow name (only the description) if a workflow is active.
Workflow steps cannot be deleted.
A step's associated Status cannot be edited.
If a step has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added.
A step's Step ID cannot be changed.

 

 

You can try the following steps.

  • copy the active workflow

workflow-1.jpg

 

  • edit the new inactive workflow

workflow-2.jpg

  • edit workflow schemes

workflow-3.jpg

  • add existing workflow

workflow-4.jpg

workflow-5.jpg

then choose the issue type.

And do not forget to publish the new workflow schemes.

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