Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,819
Community Members
 
Community Events
165
Community Groups

Unable to add a second Text Field (multi-line) custom field

Hi,

A few days ago I created a custom field in jira and set the type to Text Field (multi-line)

Today I need to create another custom field as the same type for a Release Notes section. However, when I try to find the text field multi line option as a field type, I can't see it.

Workflow:
Project Settings -> Issues -> Fields -> Actions -> Edit Fields -> Custom Fields -> Create Custom Field -> Set view to 'All' -> Unable to locate Text Field (multi line)

I have already configured this once for Acceptance Criteria so I am unsure why I can't add another? Is it because you can only have 1 multi line text field in Jira Cloud? Thanks

 

Pic 1 shows no text field multi line option

Screenshot 2022-05-19 at 12.51.11.png

 

Pic 2 shows the text field multi line custom field I created a few days ago Screenshot 2022-05-19 at 12.51.42.png

1 answer

1 accepted

0 votes
Answer accepted
John M Funk Community Leader May 19, 2022

Hey Harley - Welcome to the Atlassian Community!

Go to Settings > Issues > Custom Fields

You should be able to create the field there. 

Hey John. Thank you. 

Is that not the same as the workflow I've listed above, where it's missing from?

 

Thanks

Like John M Funk likes this
John M Funk Community Leader May 19, 2022

No, yours goes through the project - mine goes at the instance level. 

Hi John,

 

Thanks for the quick reply. I have tried this workflow and it's still missing:Screenshot 2022-05-19 at 17.09.13.png

John M Funk Community Leader May 19, 2022

Multi-line text fields have been renamed to Paragraph types. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,357 views 36 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you