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Unable to add a second Text Field (multi-line) custom field


A few days ago I created a custom field in jira and set the type to Text Field (multi-line)

Today I need to create another custom field as the same type for a Release Notes section. However, when I try to find the text field multi line option as a field type, I can't see it.

Project Settings -> Issues -> Fields -> Actions -> Edit Fields -> Custom Fields -> Create Custom Field -> Set view to 'All' -> Unable to locate Text Field (multi line)

I have already configured this once for Acceptance Criteria so I am unsure why I can't add another? Is it because you can only have 1 multi line text field in Jira Cloud? Thanks


Pic 1 shows no text field multi line option

Screenshot 2022-05-19 at 12.51.11.png


Pic 2 shows the text field multi line custom field I created a few days ago Screenshot 2022-05-19 at 12.51.42.png

1 answer

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John M Funk Community Leader May 19, 2022

Hey Harley - Welcome to the Atlassian Community!

Go to Settings > Issues > Custom Fields

You should be able to create the field there. 

Hey John. Thank you. 

Is that not the same as the workflow I've listed above, where it's missing from?



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John M Funk Community Leader May 19, 2022

No, yours goes through the project - mine goes at the instance level. 

Hi John,


Thanks for the quick reply. I have tried this workflow and it's still missing:Screenshot 2022-05-19 at 17.09.13.png

John M Funk Community Leader May 19, 2022

Multi-line text fields have been renamed to Paragraph types. 

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