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Unable to Provision OKTA to exchange users after adding SAML Edited

I have Integrated SAML on my Atlassian account with OKTA. The integration process worked as expected, but in Okta, when I provision my account (by adding my domain URL and the API key), It gives me an error. I have attached a screenshot. Because of this I'm not able to add my users to Atlassian from Okta. In the base URL I have added my https://[my-atlassian-domain] and in the API token, I have added the API token of my Admin user. I hope the details are correct. Am I missing something or adding something wrong? 


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Ivan Lima Community Leader Jan 09, 2021

@Raghav Mishra, you would need to use the directory base URL. Have a look at Configure user provisioning with Okta. I have set up my okta integration a couple of times using this article, which worked like a charm.

Screen Shot 2021-01-09 at 9.30.06 PM.png

I hope that helps,


Hi @Ivan Lima 

Thanks!! It worked. :) 

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Ivan Lima Community Leader Jan 11, 2021

Hi @Raghav Mishra, I'm glad it worked. If this answer helped you, mark it accepted to help other users find it.

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