Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable To Update SSL Certificate

I needed to update the ssl certificate on y server and I went though all the steps but I cant access the web page now. I noticed in the logs i get the following:\ Caused by: java.io.FileNotFoundException: /opt/atlassian/jira/ssl/domain.com.jks (No such file or directory)

I do know that the jks file is there.

2 answers

1 accepted

0 votes
Answer accepted
Dirk Ronsmans Community Leader Mar 09, 2021

Hi @requiemzz ,

I'm wondering if you add a regular HTTP connector if that works (so non-SSL)?

This article for confluence (https://confluence.atlassian.com/confkb/tomcat-unable-to-the-find-keystore-1014666944.html) gave me the same ideas as I was thinking of, mainly the permissions.

Can you check whether the user who is starting your jira actually has permissions to view the file/directory? Maybe these got overwritten when you updated the file?

Also an extra space or so in your server.xml could be the culprit.

I have a current certificate that is working but its about to expired I placed the jks file in the same location and gave it the same permissions. its in the /opt/atlassian/jira/ssl/

Had a typo in my jks file name

Dirk Ronsmans Community Leader Mar 09, 2021

Well that’s sort of an extra space :)

Good find!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Published in Bamboo

Bamboo 101 Video

G’day Community! As we gear up to introduce Bamboo Data Center to the world, we wanted to make sure that we shared a bit more about Bamboo, the product. Our team has put together an overview video ...

20 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you