Our JIRA-Software runs with postgresql DB, version 9.4. The Databse-Server runs in a virtual Debian-machine (Hyper-V) which is installed on our domain contoller (Windows Server 2012 R2). Also JIRA is installed on the DC. Everything worked well, but after our DC received new windows updates the JIRA Login fails. The VM and postgresql are running. If someone tries to Login then an error message appers in the browser-window:
JIRA — Internal Server Error
Error reference: 44a95f7d-79b9-437a-acb9-260d73e85eed
Unable to render full error details at this time. Please consult the error logs for more information.
2017-08-14 11:35:46,016 http-nio-8080-exec-17 ERROR [o.a.c.c.C.[.[.[.[jsp.secure.errors_jsp]] Servlet.service() for servlet [jsp.secure.errors_jsp] in context with path  threw exception
... 23 filtered
... 26 filtered
... 28 filtered
How can I resolve this problem?
It's already solved. The issue was caused by the reboot of our server. As the server was up JIRA is started but the virtual Debian system with the JIRA-db started some time later. I guess JIRA needs some data from the db to start up properly but there was no chance to connect because the db was not running at this time. The solution was a restart of JIRA. Thank You and sorry for eventually inconvenience.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs