Trouble with Unmapped Statuses in Rapid Board configuration

Hi,

I have a number of rapid board were I can't see all my unmapped statuses. When I create a new rapid board I would expect that all my statuses are available in the Unmapped Statuses column, but this is not the case. I miss many custom statuses.

What determines which statuses are shown in the Unmapped Statuses column in the Rapid Board configuration?

1 answer

2 votes
Ahmad Danial Atlassian Team Oct 21, 2012

It depends on the following condition that is explained in the https://confluence.atlassian.com/display/GH/Configuring+Columns#ConfiguringColumns-MappingColumnstoJIRAStatuses documentation:


All statuses configured in the JIRA server are available from the board Configuration page. However, some statuses (in particular, custom statuses) may not be available for issues on your board if the JIRA workflow(s) used by these issues do not utilise those statuses.


Hence, you will have to ensure that the workflow that you map to the project is utilising the custom status that you have created.

Hi,

I don't think this is what Henrik was asking. I am having a similar issue, whereby I have a board which includes a project with workflow scheme 'A'. Scheme 'A' includes a workflow for a certain issue type (a sub-task called 'Code Review') which includes the status 'Reviewed'. This status is not appearing in the unmapped statuses within the board column configuration page for me to drag it into the appropriate column.

I have noticed that if I manually go to the issue in JIRA and step it through the workflow until it is in the state 'Reviewed' it will then appear in my 'Resolved' column, which - in the column config page - contains only the status 'Resolved'.

Any thoughts on what could be happening here?

Thanks

Rich

I think this is unrelated actually. I realised that 'Reviewed' is actually a step, not a status, and that it is linked to teh status 'resolved'. I'll have to work out what the differences are now!

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,063 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot