It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trouble with Unmapped Statuses in Rapid Board configuration

Hi,

I have a number of rapid board were I can't see all my unmapped statuses. When I create a new rapid board I would expect that all my statuses are available in the Unmapped Statuses column, but this is not the case. I miss many custom statuses.

What determines which statuses are shown in the Unmapped Statuses column in the Rapid Board configuration?

1 answer

2 votes
Ahmad Danial Atlassian Team Oct 21, 2012

It depends on the following condition that is explained in the https://confluence.atlassian.com/display/GH/Configuring+Columns#ConfiguringColumns-MappingColumnstoJIRAStatuses documentation:


All statuses configured in the JIRA server are available from the board Configuration page. However, some statuses (in particular, custom statuses) may not be available for issues on your board if the JIRA workflow(s) used by these issues do not utilise those statuses.


Hence, you will have to ensure that the workflow that you map to the project is utilising the custom status that you have created.

Hi,

I don't think this is what Henrik was asking. I am having a similar issue, whereby I have a board which includes a project with workflow scheme 'A'. Scheme 'A' includes a workflow for a certain issue type (a sub-task called 'Code Review') which includes the status 'Reviewed'. This status is not appearing in the unmapped statuses within the board column configuration page for me to drag it into the appropriate column.

I have noticed that if I manually go to the issue in JIRA and step it through the workflow until it is in the state 'Reviewed' it will then appear in my 'Resolved' column, which - in the column config page - contains only the status 'Resolved'.

Any thoughts on what could be happening here?

Thanks

Rich

I think this is unrelated actually. I realised that 'Reviewed' is actually a step, not a status, and that it is linked to teh status 'resolved'. I'll have to work out what the differences are now!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

[New] Jenkins for Jira Software Cloud and a way to connect your hosted apps

Jenkins is the leading open-source automation server used by startups and enterprise teams to build, test and deploy code to production.   We are excited to announce an official integration betw...

1,214 views 1 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you