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Trouble with Instances cache


We currently have multiple instances (multiple dev teams), but when switching between them we have to constantly erase the browser cache in order to get the site loaded. We find ourselves doing this a lot of times a day, and we've been getting the same result even with different browsers (Chrome, Edge, Firefox).

We thought maybe it was a temporary thing, but this has been happening since a few months from now. Is there anything we can do?

Cheers and thanks in advance.

1 answer

0 votes

Hello @Joaquín Ernesto Romero Albornoz

Thank you for reaching out.

Atlassian applications usually do not overflow your browser cache, so it's possible that some extension or script might be causing your cache to be overloaded. I would recommend the following approach the avoid the problem:

  1. Check if any extension/script might be overloading your browser cache. try to avoid using extensions and check if the problem still happens
  2. Se your browser to clear the cache when closing:
    Set Browser to Clear Cache When Closing 
  3. Update your browsers to the latest version

Let us know if this information helps.

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