Trouble Modifying Base URL

Joe Murphy July 15, 2020

Hello,

 

I am attempting to edit the base URL however, when I follow the instructions from Jira below, I don't see any field that says base url. Any help is appreciated. thank you. -Joe

  1. Choose Administration ( ) > System.
  2. Choose General Configuration in the left-hand panel.
  3. Choose Edit Settings.
  4. Enter the new URL in the Base URL text box.
  5. Choose Save.

 

 

 

1 answer

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Charlie Misonne
Community Leader
Community Leader
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July 15, 2020

Changing the base URL is only for Jira Server instances (= on premise).

When you are on Jira Cloud you can not change the URL of your instance unless you perform a migration. See Atlassian Cloud: Site URL

UPDATE:

According to this feature request CLOUD-7184 you can request a rename via a suppor ticket: https://support.atlassian.com/

Here is anothe related feature request: CLOUD-6999 

Joe Murphy July 15, 2020

thanks for the info. see my screenshot attached. this was the page i saw when setting up my account but i'm trying to find where to update this in the admin settings Screen Shot 2020-07-15 at 12.15.16 PM.png

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