Tracking Jiras Created for Other Teams

Hi,

My company is going through agile transformation and we would like to start examining cycle times for issues.   Of particular interest is the cycle time of issues created for other teams.   For example, if our search engine team creates a ticket for the IT infrastructure team, we want to be able to specifically track it on a report.  We are seeing a delay in issues created for other teams.

Also, we are thinking of blocking teams from creating jiras for other scrum teams.   They would only be able to create items within their own projects.   Is this possible in Jira?

Thanks,

Steve

1 answer

0 vote

lots of ways to do this. Based upon what you conveyed here it might be that creating a dashboard with an average age gadget for each team, e.g. IT infrastructure. It just comes down to creating JQL filters that give you what you want and then you can use in a dashboard or you can set up an email subscription if appropriate.

 

and on your second question, certainly that is possible to restrict who can create issues in a given project.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

44 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot