It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Tracking Jiras Created for Other Teams


My company is going through agile transformation and we would like to start examining cycle times for issues.   Of particular interest is the cycle time of issues created for other teams.   For example, if our search engine team creates a ticket for the IT infrastructure team, we want to be able to specifically track it on a report.  We are seeing a delay in issues created for other teams.

Also, we are thinking of blocking teams from creating jiras for other scrum teams.   They would only be able to create items within their own projects.   Is this possible in Jira?



1 answer

0 votes
Jack Community Leader Aug 22, 2017 • edited

lots of ways to do this. Based upon what you conveyed here it might be that creating a dashboard with an average age gadget for each team, e.g. IT infrastructure. It just comes down to creating JQL filters that give you what you want and then you can use in a dashboard or you can set up an email subscription if appropriate.


and on your second question, certainly that is possible to restrict who can create issues in a given project.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

3,748 views 15 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you