Good Morning!
Im new here, im using jira service management with 1 free license and i get some doubts, its possible filter my email and get only subjects with [Suport] - +(Question) to open a Ticket?
Thanks!
Not really. At least not directly in JSM. You could consider three options:
Here in the community there is something talking about this same subject in JEMH? By the way, what is JEMH? Thanks!
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Its an app/add-on for Jira which provides additional email processing functionality: https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh
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