This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build

Taras M I'm New Here Nov 23, 2017
Build Number76001
Build DateThu Nov 16 00:00:00 CET 2017
Build Revision7b6fd94042951391abb4cf81ae9ab14bf01b6f5f
Atlassian Partner 
Installation TypeStandalone


Any idea why I see this in my Jira installations?


2 answers

1 votes

Hi Taras,

For this instance, I would recommend that you upgrade UPM to the latest, which is 2.22.6. 

However, you mentioned that you're having this problem with your installations, plural, so what other versions of Jira are you seeing this in?

Can you let us know where the 7.6.0 download was obtained? Was it at the time of it being beta?

Kind regards,


I have one instance. First was a try on the virtual machine, just a test. Second is running on the company server. All is fine now, after I upgraded the UPM

Thank you for confirming that! Happy I was able to help solve your issue, and apologies for the confusion.

Kind regards,


Sorry, it was temporary. Just after few page refreshes it is the same problem again.

UPM is 2.22.6


In that case, can you let me know the answer to my earlier question about where you downloaded the copy of 7.6.0 and if you had installed it as a beta file? We are not able to replicate it on our end with 7.6.0.

Kind regards,


0 votes


When you visit the "Manage Addons" page, do you still get any message that UPM or other addons can be updated? If so, I would suggest downloading UPM addon for a manual update.

Aside from that, it may be that the only reliable solution is to do a fresh install using the official installer for the latest version and to migrate any data you have in the previous instance.

But it was an official latest installer. Onlz one thing I did is change from trial license to the one we bought.

Manage addons looks like this


OK, when you installed it, was it on an empty database or an existing jira db? Have you tried running the installer again? To choose Update Existing Installation and let it complete and restart jira, then check the marketplace page again.

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