This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build

Version7.6.0
Build Number76001
Build DateThu Nov 16 00:00:00 CET 2017
Build Revision7b6fd94042951391abb4cf81ae9ab14bf01b6f5f
Atlassian Partner 
Installation TypeStandalone

Capture.PNG

Any idea why I see this in my Jira installations?

Thanks.

2 answers

1 vote

Hi Taras,

For this instance, I would recommend that you upgrade UPM to the latest, which is 2.22.6. 

However, you mentioned that you're having this problem with your installations, plural, so what other versions of Jira are you seeing this in?

Can you let us know where the 7.6.0 download was obtained? Was it at the time of it being beta?

Kind regards,

Shannon

I have one instance. First was a try on the virtual machine, just a test. Second is running on the company server. All is fine now, after I upgraded the UPM

Thank you for confirming that! Happy I was able to help solve your issue, and apologies for the confusion.

Kind regards,

Shannon

Sorry, it was temporary. Just after few page refreshes it is the same problem again.

UPM is 2.22.6

Hi,

In that case, can you let me know the answer to my earlier question about where you downloaded the copy of 7.6.0 and if you had installed it as a beta file? We are not able to replicate it on our end with 7.6.0.

Kind regards,

Shannon

0 vote

Hello,

When you visit the "Manage Addons" page, do you still get any message that UPM or other addons can be updated? If so, I would suggest downloading UPM addon for a manual update.

Aside from that, it may be that the only reliable solution is to do a fresh install using the official installer for the latest version and to migrate any data you have in the previous instance.

But it was an official latest installer. Onlz one thing I did is change from trial license to the one we bought.

Manage addons looks like this

Jira2.PNG

OK, when you installed it, was it on an empty database or an existing jira db? Have you tried running the installer again? To choose Update Existing Installation and let it complete and restart jira, then check the marketplace page again.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

13,237 views 15 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you