This license is not a valid JIRA Data Center license.

Purchased "JIRA Software (Server) 10 users: starter license" but when I try to set up my account and insert the license key I was given, I receive a message stating that it is not a valid JIRA Data Center license.

Please advise.

Thank you.

2 answers

2 accepted

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Accepted answer

Hi Erin,

You're using a JIRA Software license for JIRA Data Center. It will not work. 

Thank you for your response. Am I able to set up my JIRA Software license on my AWS or would I have to get a different product/license? 

Thanks in advance!

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Accepted answer

If you are trying to install a data center deployment of Jira (a Jira installation that has multiple nodes), then you cannot use a starter license on this kind of installation.   The starter licenses are only intended for server installs with a single node.

If you want to try out the data center installation, I would recommend creating an evaluation license for Jira Software Data Center on   These licenses have a 30 day window before they expire, but there is no cost with this kind of evaluation license.

I believe the base installation package is the same between Jira Software Data Center and Jira Software Server.  It's just that in data center you have to follow additional steps in order to setup and configure a multiple Jira node infrastructure. 

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