My Jira instance is hosted in a VM, which had stopped this weekend.
This Monday when I tried restarting I've got "JIRA access problem" on my browser with the following description: "Unexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check the logs for details".
I tried reading my logs but I don't have a clue how to solve that. My last backup is outdated so I wouldn't want to uninstall everything.
In one of the logs there is a "SQLException: Cannot create PoolableConnectionFactory" so maybe it is something with the native Jira DBMS.
Please help me.
The SQL exception is the main culprit. It means Jira can't connect to the database, so there's no chance of it starting up.
It worries me that you say the "native Jira DBMS" - there is no native one, but I guess you mean the embedded one (it's an off-the-shelf file and memory based, called H2). This is scary because it can fail catastrophically, and your SQL exception could be a symptom of you having lost it. You might want to check for backups...
Have a look at the logs in more detail, they should tell you if that has happened.
...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs