I've created a new Service project and when I go to Project Settings there are the following issues:
Any help hugely appreciated, I can't figure out what I'm doing wrong. I've checked I have project admin permissions and I've cleared cache on Jira.
The list of things that the project settings are missing (all your items with "this project isn't available") suggest to me that you have not defined the project as a Service Management project!
Can you check Project Settings -> Details -> Project Type?
Also, can you check if you (your account) has the right to use Service Management? They can act as an Agent?
Hi @hannah_shaw ,
sure seems odd based on what you have shared. Settings aside can you create issues in the project? Are you a site or the Org admin, not just a project admin? Can you try a different browser? If it persists can you creat another project?
Thanks for the information. Certainly is quite odd. It seems like a connection issue but it is odd that it's only certain screens. Unfortunately given that you're on the free version you don't have access to Atlassian support as they could login and take a look at your instance. I assume you have other projects that are working fine?
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