Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Tempo (With Jira) stopped working

We are (were) using jira and tempo.

however, 2 days ago Tempo stopped working, showing a message

Something's gone wrong
Our team has been notified. If the problem persists, please contact Atlassian Support.
Tempo is now down for at least 48 hours.
JIRA is still working as usual.
There is a status page  at "", but it says everything is OK
Anyone else experiencing this issue?

2 answers

0 votes
carolyn french Community Leader Dec 06, 2021

Hi @Dror Tirosh -

This type of error presentation can be a licensing issue. Please check your billing page to make sure everything is set up correctly and working.

As Dirk recommends, Tempo Support can help further troubleshoot if you still have trouble:



0 votes
Dirk Ronsmans Community Leader Dec 06, 2021

Hey @Dror Tirosh ,

I'm not seeing any notifications about it begin down for everyone so this might be an isolated case.

As it has been down for you for 48hrs, you might be best served by opening a support call with Tempo directly (especially since their statuspage doesn't show anything wrong)

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

863 views 25 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you