A new team member of mine is not able to view a particular board. When he looks under Boards > View All Boards, he does not see our team board.
He is a part of all of the same groups that I am part of, an Administrator of the board in Board settings, and listed and a site-admin as well. He can also see and manipulate the tickets and queues under the Projects section.
Is this a bug, a known issue, or did we fail to turn on some sort of additional visibility switch that’s needed?
Thanks @rambabu patina and @Jobin Kuruvilla [Go2Group]. We found out that the filter was not shared with any groups. Changing it to include one of the groups the user was got us what we needed. Steps given to us via Atlassian Support:
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot