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Tasks issues in advanced roadmap are not dispayed within the epic but separately

I have created plan from the project, which has issue types epic, story, task, sub-task. In the plan the task issue type is not displayed under the epic where it was created. I do not filter issue types, nothing is excluded.

When I choose the hierarchy from epic to sub-taks, tasks are excluded from the view. Stories are under the epics correctly.Screenshot - Advanced Roadmaps - Jira.png

How do I get task issue types to be be displayed under the parent on the plan.

 

2 answers

1 accepted

1 vote
Answer accepted
Pramodh Community Leader Jan 27, 2021

Hi @Miroslava Vatajova 

Please let me know when you select Epic to Story hierarchy, what view you are getting with the sceenshot.

And you have the Filter option to get the task issue type issues

ScreenshotAdvanced Roadmaps - Jira(1).png

Stories are correctly in the hierarchy. Tasks were created in the same way, they have parent  epics.

Screenshot_ Advanced Roadmaps - 2.png

in the project roadmap they are displayed correctly.

Screenshot board - Roadmap - Jira.png

Pramodh Community Leader Jan 27, 2021

Hi @Miroslava Vatajova 

You can define the hierarchy level as shown here

Heirarchy Level.png

Please follow the documentation here for more reference
https://confluence.atlassian.com/advancedroadmapscloud/configuring-hierarchy-levels-998650959.html

Thanks,
Pramodh

Thank you. It works now.

Like Pramodh likes this

First i would say to confirm that the Tasks have a parent issue. If not the plan will not show them as having one. You also could use the "Bulk Action" option by selecting the tasks you wish to assign to a parent and then update Parent. 

 

Hope this helps

Thank you for your reply, tasks and stories have parent issue, were created in the same way.

https://confluence.atlassian.com/advancedroadmapscloud/troubleshooting-missing-issues-1026042894.html

 

You might try this documentation as well as to why you may have excluded issues.

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