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Here we have two different projects, let's call them A and B, they don't have any connection to each other, but when we create a task in A's backlog, sometimes the same task is duplicated to B's backlog. If the task is deleted in B , is also deleted in A.
This shouldn't happen because the two projects don't have any links... we've already reviewed the settings but we didn't find any links between them
Hi @Thiago Vasques and welcome to the community!
First of all projects have a key which makes them unique. So if on project A you have a key of AAA, then any issue created on that container will have the AAA prefix. Project B might have a key of BBB and issues will have that prefix. With that said, it's impossible to create the same issue twice.
You have to check: