Suggest to change mail address

GIACOMO CORADESCHI March 26, 2024

Hello, 

i have a customer that changed his mail address, i have not managed accounts, if i suggest to change the address, will she retain all the old data?

2 answers

0 votes
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2024

Yes, users can change their own email address via their profile https://id.atlassian.com/manage-profile/email

It is important to do it this way and not to create a new account with the new email address.

0 votes
Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 26, 2024

Hello @GIACOMO CORADESCHI 

Yes, everything will be saved, only the email address will be changes. If issues would be lost, that would cause a security issue.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events