Subscription plan of Jira

Shwe Nan Thu March 19, 2024

Please let me know the subscription plan of Jira. What I want to know is that can we share the plan to non subscribed users which are from internal or external teams?

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Carlos Garcia Navarro
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March 19, 2024

Hi @Shwe Nan Thu ,

In order to interact with issues in Jira users will need a license. In Jira Service Managers there can be unlicensed customers that can access tickets through a portal, but I don't know if this is the use case you have in mind.

If you're looking into sharing some specific information with some team mates that don't have a license, maybe you could create a filter that returns some results based on a query (JQL) and subscribe to the filter. Then you could forward the email to them.

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