Stopped receiving email notifications

A Gladys February 9, 2024

I am no longer receiving email notifications for updates/comments JIRA. I have confirmed that my settings are correct. My coworkers aren't having the same issue. It seems like my email was added to the suppression list.

3 answers

0 votes
Igor Medeiros - Modus Create February 21, 2024

Hi @A Gladys 

This is Igor from Modus Create and I believe that our app Notification Assistant for Jira can solve this problem for you.

Our documentation is available at https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/overview.

Feel free to get in touch with our team!

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 9, 2024

Hi @A Gladys  

You should submit a support ticket to Atlassian to have them investigate.

https://support.atlassian.com/contact/#/

 

0 votes
Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 9, 2024

Hello @A Gladys 

Usually, yes this is the case. Reference: https://community.atlassian.com/t5/Bitbucket-questions/Stopped-receiving-email-notifications/qaq-p/2567341

I added an Atlassian tag so this gets higher visibility, unless you want to raise a ticket.

Suggest an answer

Log in or Sign up to answer