Statuses Filtering Out for No Reason

Adrian Sabic March 2, 2024

Hey guys, 

I'm sure there is a simple fix but this one has had me pulling my hair out, I have set up a workflow for my Jira Project, it goes: 

- Start (Create) 

- Design 

- Ticket Creation  

- To Do 

- In Progress

- QA Test

- Done 

 

However, I am noticing the often the Design & Ticket Creation issues are just randomly filtering out (with no filter settings active) and it's causing me to often lose track of tickets, the design and ticket creation statuses are intended for me to understand what is being designed and what still needs descriptions for tickets. 

Thanks in advance. 

 

2 answers

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1 vote
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2024

Hi Adrian - Welcome to the Atlassian Community!

Make sure all of those statues are mapped to columns on your board. 

Adrian Sabic March 5, 2024

I knew it had to have been something simple! Thanks for your help John. 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2024

You are welcome.

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2024

Hello @Adrian Sabic 

Welcome to the Atlassian community!

In what screen are you seeing the issues being randomly filtered out?

Can you provide a screen image of the workflow?

With what type of project are you working?

You can find that information in the Type column on the View all projects page which is under the Projects menu.

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