Status smart value {{status}} returning number, not text

Hi there

I am perplexed, seems to be a normal state for me these days:-)

I am using a scheduled automation to email an open issues HTML table to task owners on a daily basis. Everything is working fine, except for the {{status}} column, which returns, what seems to be the dropdown option number and not the text value.

HTML below, Any advice?

Much appreciated 

Marius

 


<!DOCTYPE html>
<html>
<head>
<style>
table, th, td {
border: 1px solid black;
border-collapse: collapse;
padding: 15px;
}
</style>
</head>
<body>

<h2>Daily Issue Status Summary</h2>
<p>The below table contains all current actions that requires your attention. Kindly review, action and close these tickets in Jira by following the provided "Key" links </p>

<table style="width:100%">

<tr>
<th>Program</th>
<th>Key</th>
<th>Status</th>
<th>Due Date</th>
<th>Issue Owner</th>
<th>Issue Name</th>
<th>Latest Comment</th>
</tr>
{{#lookupIssues}}
<tr>
<td nowrap>{{customfield_10750}}</td>
<td nowrap><a href={{url}}>{{key}}</a></td>
<td nowrap>{{status}}</td>
<td nowrap>{{duedate}}</td>
<td nowrap>{{"Task Owner"}}</td>
<td>{{"summary"}}</td>
<td>{{"Latest Comment"}}</td>
</tr>
{{/}}
</table>

</body>
</html>

Capture.PNG

1 answer

1 accepted

6 votes
Answer accepted
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 5, 2022

Hi @van den Bergh, Marius, Vodacom (External) 

 

Try to use {{status.name}} ;) {{status}} will return id not a name that Jira display.

 

Regards,

Seba

Perfect thanks!!

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