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Hello, 

I am using Status Time app since August 2020 without any problem. Now, the report started to show limited results, only 10 results.

Please see the app's link --> https://gwt-platform.atlassian.net/plugins/servlet/ac/io.bloompeak.status-time/st-report?project.key=GGP&project.id=14949

I raised the issue to the JIRA Help center, the issue ID is JST-631314.  They said, we try to find the resolution but at the same time you please reach your add-on vendor. Because the issue may occur because of the licence. I want to find our add-on vendor about the Status Time application. Could you please help me with this topic?

 

Thank you.

Best,

Elif 

 

 

2 answers

1 accepted

0 votes
Answer accepted

Hi @Elif Demirpolat ,

This is because your app license is not active any more. Please contact your Jira administrator for activation. They can check the license status over https://gwt-platform.atlassian.net/plugins/servlet/upm

For your further questions you can reach us through https://bloompeak.io/st/support or support@bloompeak.io.

0 votes
Jack Community Leader Feb 02, 2021

Is this you app? status-time-support 
if so definitely reach out to the, on this issue and update here if you find the solution.

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