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Need help. 

I have a Mac, installed Java 16 and got the 'wrong version' error message when trying to start up jira. 

I uninstalled 16 and installed jdk 8 ---now I am getting this message when trying to run the startup command


Current Error Message:

Brianas-MBP:~ brianamckinnon$ cd /Users/brianamckinnon/Desktop/atlassian-jira-software-8.16.1-standalone/bin

Brianas-MBP:bin brianamckinnon$ pwd


Brianas-MBP:bin brianamckinnon$ sh

sh: Operation not permitted



Current installed Java Version:


Brianas-MBP:bin brianamckinnon$ java -version

java version "1.8.0_291"

Java(TM) SE Runtime Environment (build 1.8.0_291-b10)

Java HotSpot(TM) 64-Bit Server VM (build 25.291-b10, mixed mode)

Brianas-MBP:bin brianamckinnon$ javac -version

javac 1.8.0_291

Brianas-MBP:bin brianamckinnon$ 



What I set up for Java Home:

Brianas-MBP:bin brianamckinnon$ echo $JAVA_HOME


Brianas-MBP:bin brianamckinnon$ 


I am learning all this from YT (so please do not scold me, I am a beginner) though I am mimicking what I see, I am not sure that I comprehended it correctly because I am having the same issue for that last 40 mins.

I can't even get it to launch *deep sigh*



What do I need to do?

1 answer

1 vote
Ravi Sagar Community Leader May 01, 2021

Hi @Briana McKinnon 

You are on the right track. I suggest you look at these 2 pages.

It seems like you might need to change the permissions on the installer files to fix your problems.


Hi Ravi,

I will take a look at these and give them a try.

In gratitude,

Like Ravi Sagar likes this

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