Hi Support,
I am freelancer and I only have one system. I have purchased two products for 10 USD per year.
Bitbucket (Server) 10 Users: Starter License
JIRA Software (Server) 10 Users: Starter License
My invoice id is AT-****8685 and my mail id is sathyashr****@gmail.com
After I purchased I logged in and downloaded the two .sh files for bitbucket and jira. Both could be installed.
I need guidance for sync my local task to the jira website so that I could open the jira task other than where I have installed.
And I also want to use bitbucket that is installed in my local to bitbucket.org for viewing repo and commits. But bitbucket.org does not open the login page and its very very slow.
My doubt is, both the products which I have brought dependent on my system or could be assessed from anywhere?
Also there is one evaluation version SEN-L10787443 created when I installed the local. How can I remove that since I have purchased the basic version.
Hi there,
It seems that you have a few doubts about server administration, and if this is the case, I would recommend to you to use our Cloud offerings for both Jira and Bitbucket, since it does not require any server administration knowledge. These products will be automatically accessible to you anywhere on the internet without additional configuration needed.
Regards,
Shannon
Hi Shannon,
Thanks for the reply. It seems like I have purchased the server version than cloud. I went to this link https://www.atlassian.com/purchase/starter and added things to the cart.
In future is it possible to export the jira task/projects from local system to local?
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Hi there,
You'll want to go to this link to order Jira Cloud:
https://www.atlassian.com/purchase/
Then select the products you want and make sure to select Cloud, rather than Server:
For Bitbucket Cloud, you can start from here:
https://bitbucket.org/account/signup/
In order to migrate your data from your local Jira installation to the Cloud installation, please follow Migrating from Jira Server to Cloud. Be aware this is not a sync, but a migration.
For migrating from Bitbucket Server to Cloud, I am afraid this is not possible. Please see the following request:
Let us know if you have any questions.
Regards,
Shannon
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