Sprints lost after JIRA update


We have lost all of our Sprint information after updating to JIRA Agile 6.3.3 and run a re-index process.

How we can move backward and try to restore all of our information?

Kind regards,

3 answers

1 accepted

Finally solved,

We got back our database with the scheduled backups that JIRA has inside.

Good luck from our part, because if we didn't had had this functionality we would have lost all of our Sprints data.


Do you have a database backup? If yes, restore this database. Otherwise try to restore this tables: [dbo].[AO_60DB71_SPRINT] and [dbo].[AO_60DB71_SPRINTMARKER].

Hello Mathias.

Thank you for your comment. I'm not sure if we have a backup (I don't know right now), but I'd like to know if Atlassian provides a mechanism to roll back this update. Does JIRA prepare a self-backup frequently? I saw something related with backup in the log folder written by JIRA.

By other hand, we have the first tble populated (AO_60DB71_SPRINT) and empty the other table (AO_60DB71_SPRINTMARKER).

What can we do?

By the way, I'm talking about JIRA, but in fact, I'm refering to JIRA Agile.

Kind regards,

This has happened to us too. Restoring these tables did not make a difference, and a full point in time restore of the server is not feasible now.

Please advise.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

13,138 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you