we have a project and work on sprint, and board set we set up QA and Done as status done, but when we click to complete sprint 1 system show done only with the tasks under Done column, but under QA consider as open and move to next sprint. we don't want to move the tasks under QA to next sprint, we would be in sprint 1 complete under QA. please kindly help to guide us how to do in order to achieve our goal?
Please be advised that this is a user community, not an official Atlassian support portal. If you want to contact Atlassian support directly go to
Regarding your issue, that is how the product is designed to work. Only the issues in the column on the far right will be considered done. If you don't want the tasks in the QA status to move to the next sprint, and you want them considered "done", you will have to map the QA status in the right column along with the Done status.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events