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Sprint complete but tasks till show open

Dear Support,

we have a project and work on sprint, and board set we set up QA and Done as status done, but when we click to complete sprint 1 system show done only with the tasks under Done column, but under QA consider as open and move to next sprint. we don't want to move the tasks under QA to next sprint, we would be in sprint 1 complete under QA. please kindly help to guide us how to do in order to achieve our goal?2021-05-26_100001.png

3 answers

Hello, I am waiting for your response. 

Hello @sim_sisavuthary 

Please be advised that this is a user community, not an official Atlassian support portal. If you want to contact Atlassian support directly go to 

https://support.atlassian.com/contact/#/

Regarding your issue, that is how the product is designed to work. Only the issues in the column on the far right will be considered done. If you don't want the tasks in the QA status to move to the next sprint, and you want them considered "done", you will have to map the QA status in the right column along with the Done status.

I see you posted the same question twice. For the benefit of others who may see this post, the other post is https://community.atlassian.com/t5/Jira-Software-questions/complete-sprint/qaq-p/1704050

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