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Sprint Health Gadget Not Working Edited

Our current sprint health gadget isn't displaying data for our current sprint.  It is still displaying the title from our last sprint, but the data being displayed isn't correct for either sprint (we're on sprint #2). 

At the end of our last sprint, it was displaying the correct information. 

2 answers

1 accepted

0 votes
Answer accepted
Sajit Nair Community Leader Mar 10, 2020

Hey @Shelley_Loethen ,
Welcome to the community.
is it possible you have selected the dashboard to show a specific sprint instead of selecting active sprint? 
Please click on the configuration on the gadget on dashboard to check this.
Let us know if it does not work.

Regards-

SN

I tried that earlier and it didn't change the display.  However, I just tried it again and it worked. Thank you.

Like Sajit Nair likes this
Sajit Nair Community Leader Mar 10, 2020

Thanks @Shelley_Loethen , in that case, please accept the answer.
Also, feel free to ping back if you face additional issues.

Hey there, I've just come across this thread and I'm having similar issues. On one of my teams boards, their Sprint Health Gadget doesn't update the sprint title each time the new sprint starts. I have to do this manually.

I have tried to edit the settings in the gadget so that it displays 'Next Sprint Due (Auto)' as well as selecting the other option which is the sprint name, but it still remains on the same sprint. Is this a glitch or am I missing something obvious?

I just want the health gadget to automatically display the current sprint each time we start a new one. Thank you.

Hello, 

We are experiencing the same issue on one board. The Gadget Sprint health only update if a manual action is taken, as the simple fact of edit and save again. The next Sprint Duo does not update when you close the Sprint. 

But, this is a random behavior, as I have other boards that are updated just fine when the Sprint is closed. Any workaround or fix? We run JIRA LTS DC 8.5.3

Victoria M Atlassian Team Nov 04, 2020

Hi Team,
Could you check if you have the Parallel Sprints option enabled under Application - Jira Software Configuration? The gadget won't automatically update if there are multiple active sprints. We have a feature request for it:

https://jira.atlassian.com/browse/JSWSERVER-15627

Thanks to Paulo Salvador for leading us here!

Like Paulo Salvador likes this
0 votes

Hey Shelley,

I see that you are running a sprint that contains issues from multiple projects and seem to be having some concerns about the sprint health gadget not showing the expected results.

The work completed percentages are not measured by resolution value, but rather it is:

So I would also be interested to see if you can jump to the Board -> Configure Board -> Estimation section in order to see what estimation statistic is in use for this board.  This estimation statistic plays a big part in regards to how that sprint health gadget is displaying data for both the graph and the work completed percentage.

On a side note, I don't believe that the resolution value of "Done" factors in here.  In my testing I found that the issue status of "Done" would be shown in the completed issues in the graph section of that gadget, however the percentage value (such as work complete, scope change, etc) that appear below that graph can be calculated differently based on the estimate statistic in use for that board.

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