Sorry, you are not listed as a contact on the account: SEN-3019155


I'm not able to add Jira Agile on demand to my Jira on demand site, and I'm not sure what the problem is.

My Jira ondemand site is sandkasseforjon.atlassian.netand the username is jrm.

Could it be that my on demand user name differs from my atlassian id username?


Jon R. Myhre

1 answer

1 accepted

1 vote

Pretty much answered it yourself - there are two different accounts here and your OnDemand and Atlassian IDs do not match. Your OnDemand account should let you add your other account as a technical contact, if you can get into it.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,182 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot