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Some custom fields are visible by one User and not by Others.

Edited

There are 2 screen for 2 different User, One user can  see all the option and other one cannot see all fields , He is missing 4 customer Fields Example : "Affiliate Approval"

 

3 answers

1 accepted

1 vote
Answer accepted

Hello @Maktumhusain Taseeladar ,

is the 2 screens are from same project & Issue type ?

If yes ask the user to check, is those fields are available or not in the "Configure" which is highlighted as  in the below.

image.png

and please check in the below (Hide when empty) section.
Note- not sure this is correct or not, but give a try.

image.png

0 votes

Are those views of the same issue?

If so, then I think the answer might be that the two user on the left has "edit" rights for the issue, and the one on the right does not.

0 votes
Dave Mathijs Community Leader Aug 22, 2022

Hi @Maktumhusain Taseeladar ,

Do these custom fields have any context restricted to projects?

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