I have a scenario where some users are able to work in Jira with their workstations and some are not. I am unable to pin point exactly what the diff is. Anyone else run into this?
I will go ahead and state, "I am not aware of any changes over the past few weeks" to Jira or to workstations.
Any ideas is greatly appreciated.
Support was able to offer a few ideas to try.
I performed both of the above then recycled the instance. Things appear to be back to normal.
Must have been a wonky Add-On?
Not sure how a comment in the banner section would cause some browsers to work and some not.
If this problem does not happen in safemode, then it seems to indicate there is a plugin in your instance that might be causing this.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot