Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Site Migration

I need some advice.

I'm working with 2 organizations that have merged into one company. Here's what I'm dealing with:

  • The parent org has a 1 year old, very small, non-customized Jira cloud instance with only 5 projects, no  subscriptions to service desk or confluence and no external users/customers
  • The child org has a 4+ years old, somewhat bigger, robustly customized Jira cloud instance with 35 projects, fully enabled service desks and confluence instances and external users/customers.

The task is to merge the two. The thought from the parent's perspective is to bring the child into the parent instance. That's going to take a lot of backend work to customize the parent to accommodate the child instance's technical requirements. 

Looking at the backend workings of both sites, I keep thinking that it is a better solution to bring the parent into the child instance. It would be not only easier, but provide fewer opportunities for data loss or possible glitches to migrate the simple parent instance into the complex child instance. This way workflows, permissions, automation and all customized areas would remain intact.

I need suggestions!

1 answer

0 votes
John M Funk Community Leader May 18, 2022

Hi @Donna Bates  - Did you ever get your sites merged? 

Well, yes and no.

Client chose to keep both sites - one for public/customer work where external users can work in the projects too and one for strictly internal/corporate work to be done. So some existing projects had to be moved from one side to the other and permissions redone/created and users shuffled about.

Not my method of choice, but then I just work here.... :-)

Like John M Funk likes this
John M Funk Community Leader May 18, 2022

I hear ya. Just didn't want for anyone not to respond to you - if even months later. :-(

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,228 views 35 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you