Show new issues (from email) at the top of the backlog

Hi,

Is there a way to automatically show the new issues created by email at the top of the backlog (JIRA Agile)?

Currently when the users send a new request to the JIRA mailbox (example: jira@mydomain.com), JIRA cacths the email and creates the new issue, but it is displayed by default at the end of the backlog, I would like the new issues in the top of the backlog so we can aware of it and prioritize accordingly.

Thank You

Limber Jaimes

1 answer

1 accepted

1 vote

Hi Limber,

you can develop an own mail handler that will create and rank using the desired approach.

Hope this helps,

Fabio

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,239 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you