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Shouldn't the Resolution Time dashboard gadget say "Issues Resolved", instead of "Issues Unresolved"

Hi All,

 

I had a question about the Resolution Time gadget on the jira Dashboard.

When the gadget is not maximized it simply shows a bar chart. When you maximize it a table is shown that gives the data that relates to the bar chart.

Now, here's the question. The first line of this table says "Issues Unresolved" and it lists a number. If you click on that number you get a JQL query that lists all of the tickets. The number is the total number of tickets coming from that query, and that JQL simply adds a date range for all of the tickets Resolved in the indicated time period. (For instance if the time period were October this would be tacked on to the end of the filter query: "AND resolutiondate >= 2021-10-01 AND resolutiondate <= "2021-10-31 23:59"")

Therefore this list is all of the tickets that were resolved this month. Shouldn't it be "Issues Resolved"?

Is this a bug, or am I misunderstanding what issues unresolved means in this context?

1 answer

1 accepted

0 votes
Answer accepted

It turns out I wasn't missing anything. It's a bug. And after talking to Atlassian support it's been added as a ticket.

 

https://jira.atlassian.com/browse/JRACLOUD-77957

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