This is my first time with Jira, and I will host it on my own server. I am thinking about two approaches, they are:
- Jira Software (for my development team to manage projects)
- Jira Service Desk (for my clients to open tickets) - these tickets will be handled by the development team.
So, as I am not sure how the integration works (between JIRA software and service desk), I don't know how to configure my domains/subdomains.
I was thinking about:
For my team: team.mydomain.com (jira software)
for my clients: help.mydomain.com (service desk)
The question is, if I create as described above, I still can integrate both tools? Or, what would be the best option?
Rodrigo, it sounds like you're thinking about running in a Federated environment. Take a look at this Atlassian document for more information.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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