Share this Issue by Emailing other Users.

When I send a message to another user via the "Share this issue by emailing other users" pop-up, there does not seem to be any trace of my message. How can I check on the messages I send, and their content? All I can see is an emailed reply – if there is one.

4 answers

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Hi Mariola,

I have a similar usage of sharing issues and I use a free plugin which track each share action. Additionally you can grant a share view to non users (of your JIRA). Maybe this free plugin would be a nice solution for your request?

https://marketplace.atlassian.com/plugins/aptis.plugins.shareYourJira

Hint: It grant a dynamcially view, so there is no need to refresh active shares smile

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If you are fast enough, check the JIRA Mail Queue. Other than that, check the logs. Also, if you like, put your email address in so you will have a copy.

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To access the JIRA Mail Queue please click on the COG Icon > Select Mail queue at the left menu.

JIRA flushes the queue every minute, so share the issue and make sure the notification is arriving at the mail queue.

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What is the COG icon?

COG icon is the gear like button you can see in the screen.

I don't have a Mail queue option on the COG Icon. I have Projects, Add-ons, User Management, Issues, System, Structure.

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