Set delete issue permissions by issue type ?

Steven Guiliani December 19, 2019

Hello, 

Looking for a way to set delete issue permissions by issue type. I have one issue type that once a ticket using that issue type is created it must not be deleted (for record keeping). 

Need a solution that does not impact the ability to delete tickets with all of the other issue types. 

 

3 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 19, 2019

This is not possible. Delete works on a per-project basis.

With that said deleting issues is rarely a good idea at all. The only time I do this is if some automation went awry or at the beginning of setting up a project and we run a lot of tests and we need to have clean metrics day 1. My advice is to only allow deletion of issues by an admin.

0 votes
Lelis Murakami January 7, 2022

Similar situation here. There's a particular issue type that the team is able to manage themselves. Other than this, they shouldn't delete any other type as it tied to performance metrics

0 votes
Alex Laycy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 19, 2019

Hi @Steven Guiliani ,

 

Is there a particular reason why you're deleting issues for issue types?

 

I'm just interested to know! 🙂

 

- Alex

Steven Guiliani December 20, 2019

I just have one issue type that cannot be deleted after it is created. it sends its contents elsewhere for record keeping purposes. for the rest of the issue types, I don't care if anyone deletes their tickets.

It is a very specific use case.  

Suggest an answer

Log in or Sign up to answer