Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Set delete issue permissions by issue type ?

Hello, 

Looking for a way to set delete issue permissions by issue type. I have one issue type that once a ticket using that issue type is created it must not be deleted (for record keeping). 

Need a solution that does not impact the ability to delete tickets with all of the other issue types. 

 

3 answers

1 vote
Jack Brickey Community Leader Dec 19, 2019

This is not possible. Delete works on a per-project basis.

With that said deleting issues is rarely a good idea at all. The only time I do this is if some automation went awry or at the beginning of setting up a project and we run a lot of tests and we need to have clean metrics day 1. My advice is to only allow deletion of issues by an admin.

Similar situation here. There's a particular issue type that the team is able to manage themselves. Other than this, they shouldn't delete any other type as it tied to performance metrics

Hi @Steven Guiliani ,

 

Is there a particular reason why you're deleting issues for issue types?

 

I'm just interested to know! 🙂

 

- Alex

I just have one issue type that cannot be deleted after it is created. it sends its contents elsewhere for record keeping purposes. for the rest of the issue types, I don't care if anyone deletes their tickets.

It is a very specific use case.  

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

517 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you