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Send an Email from Jira to a Broadcast list


The context: I have created a transition that triggers the automatic sending of an email , all you have to do is select within a list which person or broadcast list you want to send the email to, and Jira sends one.

With normal adresses such as the email gets sent.

But for broadcast lists, the email is sent but never reaches it destination. I have tried many different broadcast lists that are working perfectly. 

I looked in the system parameters but it doesn't seem like there is an option to block email that are sent to broadcast lists. 

Does anyone have a clue about what could be the cause?

Thank you!

1 answer

0 votes

Hi @Hamza Badri 


If the notification is send for user emails but not email that are broadcast email, I would guess that the issue come from the mail server you are using. It probably block such reauest but I do not think it come from JIRA.


What are you using to send the email ? Any app ?

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